How to Test Video Calls on Android (Complete Guide)

Testing video calls on Android apps is crucial to ensure a seamless user experience. Video calls are a critical feature in many apps, including social media, messaging, and conferencing platforms. Whe

June 07, 2026 · 3 min read · How-To Guides

Introduction to Video Calls Testing

Testing video calls on Android apps is crucial to ensure a seamless user experience. Video calls are a critical feature in many apps, including social media, messaging, and conferencing platforms. When video calls fail, it can lead to frustrated users, negative reviews, and ultimately, a loss of business. Common failures in video calls include poor video quality, dropped calls, and unable to connect.

What to Test

To ensure that video calls work as expected, the following test cases should be considered:

+ Initiating and receiving a video call with a single participant

+ Initiating and receiving a video call with multiple participants

+ Switching between video and audio calls

+ Muting and unmuting audio during a video call

+ Losing internet connectivity during a video call

+ Receiving a video call with a poor internet connection

+ Attempting to make a video call with an invalid or blocked phone number

+ Making a video call with a user who has a different Android version or device

+ Making a video call with a user who has a different app version

+ Attempting to make a video call with a user who is not registered on the platform

+ Testing video calls with screen readers enabled

+ Testing video calls with closed captions enabled

+ Testing video calls with high contrast mode enabled

These test cases can help identify issues that may affect the user experience and ensure that the app is accessible to all users.

Manual Testing Approach

To manually test video calls on an Android app, follow these steps:

  1. Install the app: Install the app on two or more Android devices.
  2. Register users: Register two or more users on the platform.
  3. Initiate a video call: Initiate a video call from one device to another.
  4. Verify video and audio quality: Verify that the video and audio quality are good and that there are no dropped calls or disconnections.
  5. Test error scenarios: Test error scenarios such as losing internet connectivity or receiving a video call with a poor internet connection.
  6. Test edge cases: Test edge cases such as making a video call with a user who has a different Android version or device.
  7. Test accessibility features: Test accessibility features such as screen readers, closed captions, and high contrast mode.

Automated Testing Approach

Automated testing can help reduce the time and effort required to test video calls. For Android apps, the following tools and frameworks can be used:

Example code snippet using Appium and JUnit:


import io.appium.java_client.AppiumDriver;
import io.appium.java_client.MobileElement;
import org.junit.Test;
import org.junit.runner.RunWith;
import org.junit.runners.JUnit4;

@RunWith(JUnit4.class)
public class VideoCallTest {
    @Test
    public void testVideoCall() {
        // Initialize Appium driver
        AppiumDriver driver = new AppiumDriver();

        // Initiate a video call
        MobileElement initiateCallButton = driver.findElementByXPath("//android.widget.Button[@text='Initiate Call']");
        initiateCallButton.click();

        // Verify video and audio quality
        MobileElement videoPreview = driver.findElementByXPath("//android.view.View[@index=0]");
        Assert.assertTrue(videoPreview.isDisplayed());
    }
}

How SUSA Tests Video Calls Autonomously

SUSA is an autonomous QA platform that can test video calls on Android apps without the need for manual testing or scripting. SUSA uses a range of personas to simulate different user behaviors and test video calls in various scenarios. For example:

SUSA can also auto-generate Appium test scripts for video call testing, making it easier to integrate automated testing into the CI/CD pipeline.

By using SUSA to test video calls autonomously, developers can ensure that their app provides a seamless video call experience to users, without the need for manual testing or scripting. Additionally, SUSA's cross-session learning capabilities allow it to get smarter about the app with each run, providing more accurate and comprehensive test results.

Test Your App Autonomously

Upload your APK or URL. SUSA explores like 10 real users — finds bugs, accessibility violations, and security issues. No scripts.

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